Madeira Park Veterinary Hospital

101 - 12890 Madeira Park Rd., Madeira Park, BC V0N 2H0

Your Pet - Their Health - Our Passion

About Our Vets and Staff and Madeira Park Veterinary Hospital

At Madeira Park Veterinary Hospital, our staff is the heart of our hospital. We value the relationships we have with our clients and the trusted relationship that allows us to take extra special, loving care of your pets. Before you come to our hospital, you can learn more about our staff. If you’d like to come in and meet us, feel free to stop by!

Rick Smalley, DVM and dog

Dr. Rick Smalley, DVM

Rick grew up in West Vancouver and Edmonton and attended the U of Alberta for his pre-veterinary years. He was accepted into the Western College of Veterinary Medicine after two years at U of A and graduated with his DVM in 1972.

After graduation he practiced for three years in Burnaby before moving back to Edmonton where he opened Westbrook Veterinary Clinic which became a busy three man practice. After nineteen years of practice in Edmonton, Rick and his wife fulfilled a dream by selling their respective businesses and moving to Pender Harbour.

A couple of years of getting established in the community followed by some part time veterinary work on the coast and it became evident that although Pender Harbour was a very small community, it could use a fulltime resident veterinarian. Madeira Park Veterinary Hospital was opened in 2004 and the communities support has been remarkable. When not at the office, Rick and his wife Jan enjoy boating, and working in their gardens.

Dr. Jackie Ordronneau, DVM and cats

Dr. Jackie Ordronneau, DVM

Originally from California, Jackie moved to Seattle in 1967 to obtain a bachelor’s degree in chemistry from Seattle University. After working in a lab for 7 years, she decided to follow her heart and pursue veterinary medicine, graduating from Washington State University in 1983 with a DVM. She subsequently became a partner at Northeast Veterinary Hospital, a large Seattle practice.

Dr. Jackie felt fortunate to move to Pender Harbour in 2001 and truly enjoys our relaxed coastal lifestyle. When not filling in for Rick Smalley at Madeira Park Vet, she spends time with her husband and their 2 dogs and cat, organizes April Tools, helps with community events such as the Jazz Festival, and attempts to grow vegetables in her garden.

Samantha Haines, RVT and cat

Samantha Haines, RVT

I was raised in Nelson, BC with a love of animals and a passion for medicine. I attended the Northern Alberta Institute of Technology in Fairview, Alberta where I received a diploma in Animal Health Technology in 2006. It was here that I met my husband. After a year practicing in Penticton, I finally made the move to Sechelt to be with him. I spent the last 9 years working at the Sechelt Animal Hospital. During this time, I gave birth to two beautiful little boys and moved several times around the coast, finally finding a house we loved here in Madeira Park. After my second child, I found returning to work very difficult, and decided I needed a change of pace. I made the difficult decision to make the switch to Madeira Park Veterinary Hospital in the fall of 2015. I am happy to be working close to home so I can spend more time with my family. I have 2 dogs – a German Shepherd and a Border Collie mix, and a cat. I spend most of my time raising my boys, but I also enjoy sewing, running, and photography.


Aurelia, Veterinary Assistant

Aurelia, Veterinary Assistant

I am originally from France, born and raised in Paris. As far as I can remember I always wanted to work with animals. I graduated from university with a double Master Degree in Psychology and in Ethology (Scientific Study of Animal Behaviour) in 1997.

I specialized in Canine behaviour and then dog training. I started my own training at the Ecole de Chiens Guides d’Aveugles (school for Guide Dogs for the Blind) in Paris. I have been working as a dog behaviourist and trainer ever since. I am also working on my interest in Feline behaviour and I have been learning a great deal since the arrival of my Bengal cat: Irvine; who found two great friends in my Golden Retrievers: Oscar and his son Junior.

I fell in love with Vancouver in 1996 while spending 9 months there studying English. I returned to France knowing that Vancouver would be my home one day! It took me almost 10 years before I found the opportunity to immigrate to Canada. First, I spent 2 years in Montreal, where I worked as an Animal Assisted Therapist at Zootherapie Quebec. Then, I decided it was time to move to Vancouver. I actually ended up on the beautiful Sunshine Coast, where I met my husband, Andrew, and Dr. Smalley. I started to work for him as a Veterinary Assistant 3 years ago and I enjoy every single “bite” of it!


Andrea, Office Manager / Reception

Andrea, Office Manager / Reception

Brought up in Vancouver in a family of boaters, Andrea spent many summers in and around Pender Harbour. After 13 years spent on BC’s wild and remote Central Coast, she moved with her family to the much larger community of Garden Bay.

Andrea has been with Madeira Park Veterinary Hospital since the fall of 2009. Her love of animals drew her to the position, but it’s the amazing staff and wonderful clients she works with every day that have kept her here (not to mention all the neat stuff she’s been learning along the way).

When not at the Hospital, Andrea enjoys the multitude of outdoor activities that the Sunshine Coast has to offer with her 2 sons and her Golden Retriever Rufus.


Amber, Reception

Amber, Reception

I was born and raised here on the Sunshine Coast till I was 6, when we moved away and spent 10 years in Trail, BC. The summer of 2006 we moved back home to Madeira Park, where I graduated from PHSS in 2009. Ever since I was little I grew up having cats, dogs and even fish as pets; currently I have my own furbaby, Pepper, who is a 4 year old shih tzu.

At a small age I knew I wanted to work in a field with animals. My love for animals only grew as I got older; I remember my brother and I cuddled up on the floor with our pile of pillows and blankets watching animal planet, animal rescue and anything else that had to do with the animal kingdom. My curiosity continued to grow as I did over the years. When I saw the opening come up for the weekend position at the clinic I crossed my fingers and toes! I was very excited when Dr. Smalley asked me to join the team. I joined the team at Madeira Park Veterinary Hospital June 2016, and I love every minute I'm here. When I'm not in the clinic I enjoy spending time with friends, family and being outdoors.

Rufus, Greeter

Rufus, Reception

Hello, my name is Rufus, I’m a 3-year-old Golden Retriever and I am the official greeter at Madeira Park Veterinary Hospital. I have been in charge here since I was 8-weeks-old. I greet clients and patients alike, with a wagging tail and a toy in my mouth. I help to convey to our 4-legged patients that this really isn’t a scary place. Now most are my friends are happy to come in for a visit and play. My favourite part of the day is when somebody comes to pick me up for a well-deserved hike and mud bath.

If you are walking by and see me in the doorway with a smile on my face come in, the cookies are inside, right by the door!

Created by

Legal notice